Buzz Costumes

 

Policy

Price Match Guarantee:
At Buzz Costumes, we guarantee that all our prices will be the same or lower than our competitors! We will match the price if you find a lower price on an identical available product at a competitor web site. Simply message us with the link before you make your purchase and we will match that price give you a $5 OFF discount applicable on your next purchase! *

*Not applicible on certain mascots and sale items. We reserve the right to refuse a price match. Please contact us for details.

Returns Policy:
If item is damaged during shipping, we accept returns within 14 days from the date of receipt of package. Please note that there will be a 15% restocking fee. Please pack the item in its original condition and contact us before returning any item. Unfortunately, custom orders are not returnable. Our returns centers are in Texas, US and China.

Rest assured, all of our orders are carefully produced, packaged and checked before shipping. This is to ensure that our customers will receive high-quality, accurate products from us. Before sending out our custom costumes, we can gladly provide you with pictures of the final product so that we can ensure that everything looks perfect. Moreover, Dora’s sales reps or customer service staffs are always here when you need us. Thank you very much and have a nice day!